Privacy Policy

Effective Date: January 10, 2026

Last Updated: January 10, 2026

Version: 2.0

1. INFORMATION RESPONSIBLE PARTY

Under POPIA, Trezor Fine Art Gallery is the “Responsible Party.” We have appointed an Information Officer to ensure your data is handled lawfully.

  • Business Name: Trezor Fine Art Gallery
  • Physical Address: 18 Corona Street, Rivergate, Cape Town, 7441
  • Information Officer: Didi
  • Email: info@tfag.co.za
  • Phone: 064 994 3888
  • Website: https://www.tfag.co.za

2. THE DATA WE COLLECT

We collect information only when it is necessary to provide you with our art and services.

  • Direct Information: Name, email, phone number, shipping address, and billing details.
  • Technical Data: IP address, browser type, and how you interact with our gallery website (via cookies).
  • Order History: Records of the prints you have acquired and your preferences for specific collections (e.g., monochrome vs. landscapes).

3. WHY WE COLLECT YOUR INFORMATION

We process your data for the following specific, legitimate reasons:

  1. Fulfillment: To process your payment via PayFast and deliver your print via our courier partners.
  2. Communication: To send you order updates and tracking numbers.
  3. Authentication: To maintain a registry of Limited Edition owners (essential for the secondary market value of your art).
  4. Legal: To comply with South African tax laws (SARS) regarding sales records.

4. SHARING WITH THIRD PARTIES (OPERATORS)

We never sell or trade your data. We only share it with “Operators” who help us run the gallery:

Partner TypePurposeEntity
Payment GatewaySecure transaction processingPayFast
LogisticsDelivering prints to your doorThe Courier Guy / Aramex / DHL
Email MarketingSending gallery updates (with consent)info@tfag.co.za
AnalyticsImproving website performanceGoogle Analytics

5. YOUR RIGHTS UNDER POPIA

As a data subject in South Africa, you have the following rights:

  • Access: You can ask for a copy of the personal information we hold about you.
  • Correction: You can ask us to update or fix any inaccurate data.
  • Objection: You can object to us using your data for marketing.
  • Deletion: You can request that we delete your data (subject to legal retention periods like tax records).

To exercise any of these rights, please contact Didi at info@tfag.co.za.

6. DATA SECURITY

We implement industry-standard security to prevent unauthorized access:

  • SSL Encryption: All data transmitted on our website is encrypted.
  • Secure Payments: We do not store your credit card details; these are handled entirely by PayFast’s secure servers.
  • Limited Access: Only essential staff have access to your shipping and contact details.

7. COOKIES

We use cookies to remember your shopping cart and to see which photographs are most popular. You can manage your cookie preferences through your browser settings, though some gallery features (like the checkout) may not work if cookies are disabled.

8. CONTACT THE REGULATOR

If you feel we have not handled your data correctly, you have the right to lodge a complaint with the South African Information Regulator: